About the Division
This unit’s functions are handled by 6 full-time dispatchers and 1 police records officer. The unit is overseen by the Police Lieutenant. The dispatchers play a vital role in the interface between the department and the citizens of this city. Of the approximately 24,000 contacts the department has had this year with our citizens, dispatchers were the initial point of contact in 55% of them. Dispatchers perform a wide variety of tasks including researching and routing requests for information, completing records and/or warrants checks for officers and authorized agencies, processing and maintaining restraining orders and missing persons information and completing a number of different data entry, records management, and administrative duties.